Patient experience and outcomes are of great importance to Malvern Treatment Centers. We are always looking for ways to optimize the care and treatment we provide to our patients.
Below are our most recent overall program satisfaction scores. Patients rate the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. We are proud of our staff for their hard work and dedication, as reflected in our satisfaction scores.
The staff treated me with dignity and respect.
I felt safe while I was in treatment.
I had input into my treatment goals.
The therapy groups were helpful to me.
My physician was sensitive to my needs.
The staff was sensitive to my needs.
I had input in my discharge plan.
I feel confident in my relapse prevention plan.
I feel better now than when I was admitted.
I would recommend this facility to others.